Frequently Asked Questions for Teaching volunteers
I am a registered volunteer of AYC, How to login in the AYC app?
Please choose I am a “volunteer teacher” option in the app and Please use the same login credentials that you use to login in the AYC website. If you have forgotten your login details use the password reset function to reset your password and login into the app.
How to register my class attendance?
Ps: please make sure your attendance image shows that you are teaching the class or have a group photo with the students attended that class.
I have already registered as a “volunteer teacher” in the AYC app. I forgot my password or my current password is not working. How to reset the password?
Go to the app page
I want to enroll to teach for other projects through the app, Can I do it?
Unfortunately, The app doesn’t have the function. To enroll and teach in a new project you have to use the website login and apply through the volunteer admin panel on the website. But once you have applied and got approved for a project your enrolled project will display in the app in the “My Projects” section where you can start registering your attendance for the classes.
I have completed my first milestone. How to get my reward?
Once you have completed the milestone, you will receive an email with details about how to get your rewards. Please wait for at least 2 days for the admin to process your reward and contact you by email.
How does the app attendance display my status of volunteering on the AYC website?
When you are teaching a class for a particular project and register your attendance, your name will be automatically displayed under “currently teaching volunteer” in that project. But if you have not been teaching for a certain project for more than 2 months then your name will move to “previously taught volunteer“. When you resume teaching for the project and start to register your attendance again, your name will again display in the “currently teaching volunteer“.
I registered my teaching attendance but it is not displaying in the list of classes I taught, How to fix it?
please send us an email to email@example.com and we will check and update it from the admin end.
Can I register the attendance for the past dates?
We recommend you register your attendance on the same date of the class. however, you are able to register the attendance for the past classes and we will verify it and approve it.
I don’t see any project name listed in the attendance section of the app, why is that?
It may be because you have not applied to teach for any project. To apply for teaching for a project, Firstly you need to login to the website with your volunteer credentials and apply to teach for the project you are interested to teach. Once approved by the admin, you will see those projects in the attendance section of the app. If you still face any issues please email firstname.lastname@example.org
What other functions does the app have?
Through the app, you can perform and know below updates